It is important to keep in mind that when subscribers transfer a toll free phone number from one carrier to another there should be no–or very limited–interruption in service. Carriers need to make sure subscribers understand that in most instances service can be transferred without any down time. If working with quality companies, the subscriber should fine the transfer to be seamless. The bulk of the work is completed before the new phone company forwards a transfer request and this process should take just a few days. To educate the consumer, toll free providers should discuss the transfer process with potential subscribers who may be suffering with poor quality toll free service because they fear costly interruptions if they transfer.
